Apple Service COVID-19 Information

LATEST COVID UPDATE: We are open to the public with the following health and safety protocols in place listed below.

 

To ensure we provide optimal service to our customers, and support the health and safety of our customers and our team during this time, please observe these guidelines when visiting our premises:

  • Please ensure you make an appointment with our technicians here:
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  • Please keep to one customer per appointment, unless a carer is required.
  • Wear a mask if required by law.
  • Please sanitise your hands upon entry.
  • Scan the QR code using the SafeWA app or complete our manual visitor register.
  • Follow the recommended physical distancing space between our team members and other customers, and observe the markers on the floor.
  • If you are unwell or becoming unwell, please stay home and seek medical advice. You can still give us a call or email us with your query, and we will do our best to help.
  • We will handle and clean your device as per the latest Apple recommended cleaning guidelines.
  • After every customer interaction, our technicians disinfect and clean all hard surfaces.
  • Our staff will stay home if they are unwell or becoming unwell.

We will continue to carefully monitor the developments related to this situation and will provide updates as appropriate. We thank you for your understanding, patience and cooperation in keeping each other and our community safe.

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Get in touch with us today

Call us on 08 6555 1888 or fill out the form below:

    Find the serial number (10-digits) or IMEI (15-digits) on your iPhone, iPad or iPod touch here.

    Find your Mac model name and serial number (10-digits) here.

    Find your iMac model and serial number (10-digits) here.

    HOW TO FIND US:

    Enter Hulme Court from EITHER McCoy Street OR Leach Highway

    IF entering from McCoy Street:

    Enter Hulme Court and head to the first roundabout and take the THIRD exit on the right hand side. You will see a large white ’17 HULME COURT’ signboard at this exit.

    Enter the carpark and park in any bay marked ‘UNIT 3’ in front of the Entire Tech building.

     

    IF entering from Leach Highway:

    Enter Hulme Court (just after Melville Subaru) and continue straight for 250m until you reach the roundabout. Enter the roundabout and take the FIRST exit on the left hand side. You will see a large white ’17 HULME COURT’ signboard at this exit.

    Enter the carpark and park in any bay marked ‘UNIT 3’ in front of the Entire Tech building.