If your iPhone needs repairs, we’ll make sure your device works the way it should.
We don’t believe that servicing your Apple product should be stressful and that’s why we have created our service location. Our walk-in store in Myaree, Perth, is architecturally-designed and custom-built to provide the best service experience for our customers, as well as state-of-the-art facilities and tools for our technicians. With dedicated store-front parking, our premises are also fully wheelchair-accessible and include an ACROD parking bay.
Our service team comprises Apple Certified Macintosh Technicians able to conduct diagnostics, repairs, modifications, alterations and upgrades on all Apple products. Becoming certified to repair Apple Macintosh systems requires passing both a software and hardware exam. Certifications are maintained and renewed on an annual basis via Apple’s recertification examinations.
Walk into our service centre and speak to one of our certified Apple technicians. Our team will take great care of your product and make sure you get the help you need.
How do I get my iPhone repaired?
To get service for your iPhone, visit our service location or you can make an appointment with one of our certified Apple technicians in Perth. Our team will get your Apple product back working the way it should.
How long will it take to get my iPhone fixed?
We know your iPhone is critical to your day, so we offer same-day turn around for iPhone screen and battery repairs. Typically our repairs will take 90-120 mins to complete, however, this is not guaranteed. Our experts will run a diagnostic test to see if your iPhone repair is eligible for same-day service.
If your device requires further repair, the unit will be repaired or replaced at the Apple repair depot which can take 3-5 working days. Your service technician will cover all the details with you beforehand.
Get ready for service
Before you get your iPhone serviced, you’ll need to take a few steps to protect your data, such as making a backup and turning off Find My iPhone. If you haven’t done so, make sure you have backed up your device using iTunes or iCloud. If you need assistance on how to do this, please click here for some helpful tips.
Before we can attempt service and to accurately diagnose a repair for you, you must turn off Find My iPhone. To do this, you’ll need to know your Apple ID and Password. If you need assistance on how to do this, please click here for some helpful tips.
We understand if your device is no longer functioning then the above steps may not be possible to perform and will gladly offer assistance in-store.