10 Reasons Why Your Business Needs a VoIP Phone System

Despite the technical-sounding name, Voice over Internet Protocol (VoIP) isn’t complicated or even challenging to get installed at your workplace. In fact, it’s a cost-effective solution that will help you keep pace with the digital business world.

Here are 10 reasons why.

1. All-in-one voice communications solution

The most obvious benefit of a business-grade VoIP phone system is that it gives you everything you need: phone, conference calling, call centre capabilities, instant messaging and more. It’s a truly unified approach to your comms system.

2. Cost savings

With outdated technologies being replaced by Session Initiation Protocol (SIP) trunks, you get both flexibility and superiority over traditional ISDN and PSTN (Public Switched Telephone Network) lines. This means big cost savings on line rentals and calls.

3. No specific hardware required

If you want to take a totally digital approach, you can be rid of the handset and other needless hardware for a more holistic voice comms system. But if you’d still prefer a desk phone, entire tech can customise a voice solution that meets your needs and is accessible from anywhere in the world.

4. Easy scalability

While traditional phone services are clunky and take a long time to be installed, VoIP phone systems can be provisioned quickly and are highly scalable to meet your current business needs – whether that’s more or less.

5. Not tied to a particular vendor or provider

With a VoIP phone system, you have the freedom of choice. No proprietary system, no vendor or provider you have to go with. Choose whatever works best for you and your business.

6. Quick to install, simple to manage

You’ll be surprised just how quickly a voice expert can set up your business-grade VoIP phone system. Once it’s installed, management is easy – and you can even choose a hosted option that takes care of all the heavy lifting for you.

7. No contracts or obligations

With a VoIP system, you’re free to do as you please. None of those nasty lock-in contracts or obligations with phone providers. Just the right solution for your needs and the freedom to change whenever you wish – quickly and hassle-free.

8. Facilitates remote working

In our current age of remote work, a VoIP phone system lets your team more easily transition to working from home. They can access company voice comms from anywhere in the world, without needing to be in the office using traditional systems.

9. Integrates with your current systems

You don’t need to undertake a comprehensive digital transformation to adopt VoIP. The beauty of this system is that it can easily integrate with your current in-line business systems. Better still, it can ‘talk’ to other open-source applications, helping you curate your own custom voice comms approach.

10. Call centre features

Worried that your call centre team requires too much work to overhaul their current system? Worry not. VoIP calling software is designed to handle heavy loads that are typical of high-volume call centres – so you can rest easy knowing there won’t be any gaps in productivity or customer service.

Does your organisation need a state-of-the-art voice solution that will take your business offering to the next level? We are a multidisciplinary tech company that provides considered solutions for every client. Ask us about performing an obligation-free assessment of your business needs today.

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