Business Support Desk

Business Support Desk

All the advantages and benefits of a corporate helpdesk service without the cost, resourcing and management hassles. Simple and complex issues are solved quickly and efficiently, and your systems and people are soon up and running quickly and working productively. A highly-trained, industry-accredited team that is on constant call to solve your problems. We provide round-the-clock online and on-site support.

  • Guaranteed response time
  • Access to online fault reporting system
  • Dedicated operators
  • Customised monthly maintenance programs
  • Confirmation of all service calls
  • Technical reporting

Login to our Business Support Desk

For the Quick Guide (1-page information sheet) on how our Business Support Desk works, click here. View the Quick Guide

For a more detailed User Guide, click here. View the User Guide

 

what our clients say about us

..assisted with a dead MacBook Pro that was 21 days out of warranty and tested it on the spot. Once approved as an exemption by Apple, the Mac was repaired free of charge. Genuine assistance as soon as I walked in, great procedures and follow up. Resolved in just a few days. Will recommend for all Mac repairs. Great job and thanks for your help.

– Kevin M.

David and the team are very genuine – keeping the costs real and making sound recommendations around repairs and upgrades. I wouldn’t trust anyone else.

– Malcolm F.

Dave Locke has kept my business ticking over for 33 years! He has always been there for me all this time. First class service and advice, and has always found a solution to the many problems I’ve encountered in those 33 years.

– Clive B.

The only place to go to get your Apple products fixed. Great service and love that the parking is right out the front. We also use Entire Tech for our business. Dave and team worked on setting up our network and helped us understand the security we needed. The only people we trust now.

– Renata T.

Entire Tech took on and saw our business through major IT changes — a great company and fantastic group of people! Thanks to the Entire crew, we had no downtime and are running stronger and better than ever. I highly recommend them — highly experienced, consummately professional, flexible, extremely helpful and very focused on finding a solution to meet their customers’ needs. Just wonderful.

– Nadia M.

The employees are amazingly helpful and kind. Amazing customer service which is informative and quick.

– Erich von K.

Amazing customer service, and extremely quick turn around of my MacBook Pro screen. Talked through every step of the way and really helpful. Took it in on Friday and returned on Monday.

– Andy B.

Great customer service. Professional advice and service. Easy parking.

– Katherine S.

Definitely the best Apple repairer in Perth. Fixed my MacBook Pro in 3 days with a new screen under warranty. Highly recommended.

– Daniel K.

Had my Apple Mac problem fixed at Entire Tech. Prompt, great service and fixed the problem. Second time they have done so. Great team and great service.

– Greg H.

Excellent service and extremely helpful, I am now a loyal customer.

– Alana P.

Very happy with the service, excellent job done getting my Mac battery replaced with excellent customer service!

– Glenn O.

Get in touch with us today

Call us on 08 6555 1888 or fill out the form below:

    Find the serial number (10-digits) or IMEI (15-digits) on your iPhone, iPad or iPod touch here.

    Find your Mac model name and serial number (10-digits) here.

    Find your iMac model and serial number (10-digits) here.

    HOW TO FIND US:

    Enter Hulme Court from EITHER McCoy Street OR Leach Highway

    IF entering from McCoy Street:

    Enter Hulme Court and head to the first roundabout and take the THIRD exit on the right hand side. You will see a large white ’17 HULME COURT’ signboard at this exit.

    Enter the carpark and park in any bay marked ‘UNIT 3’ in front of the Entire Tech building.

     

    IF entering from Leach Highway:

    Enter Hulme Court (just after Melville Subaru) and continue straight for 250m until you reach the roundabout. Enter the roundabout and take the FIRST exit on the left hand side. You will see a large white ’17 HULME COURT’ signboard at this exit.

    Enter the carpark and park in any bay marked ‘UNIT 3’ in front of the Entire Tech building.