You never know when you or your employees may need help with Apple devices. So we provide the appropriate Apple support programs to ensure that your employees have the guidance they need to be successful.
If your Apple device is not working, it’s not helping you succeed in business and we understand that. From phone support to priority on-site repairs, you’ll get personalised assistance from experts who can keep your Apple devices running smoothly.
Don’t let service management be an afterthought to procuring and deploying the hardware. We help businesses and organisations manage repairs, logistics and forecasting for all Apple service-related activity.
Being the only Apple Authorised Service Provider in Asia Pacific with the SirWise service platform, we can process and transport bulk service requests faster than anyone else. Our service management platform has processed over 1 million orders, with a global proven track record.
We live and breathe Apple Service.
Genuine Apple parts are critical to a quality repair. Visit our walk-in location to talk to us today about getting your products back working the way it should.
Beware of counterfeit parts
Counterfeit and third-party parts may not be designed properly and could result in safety issues. Non-genuine replacement displays may have compromised visual quality and may fail to work correctly.
Apple-certified repairs are performed by trusted experts who use genuine Apple parts. And only Apple-certified repairs are backed by your warranty. If your device has been modified with non-genuine components, it may affect our ability to service your device.
How do I get my devices fixed?
For some businesses, walking into our retail location is perfect for the number of devices you require service for.
Larger businesses that have hundreds of devices will have access to our customer portal, allowing you to simply and easily submit bulk repairs connected to the Apple Service network and have access to our on-site and delivery services.
How much will it cost?
Please talk to us today for a bespoke service plan tailored to what your organisation needs.
How long will it take?
We know your Apple hardware is critical to your business, so we offer same day turn around on each device for customers.
Typically our repairs will take 90-120 mins to complete, however this is not guaranteed. Our experts will run a diagnostic test to see if your Apple device repair is eligible for same day service.
If your device requires further repair, the unit will be repaired or replaced at Apple’s repair depot which can take 3-5 working days. Your service technician will cover all the details with you beforehand.
How do we get started?
If you’re a large business with multiple devices, please give us a call on 08 6555 1888 to discuss your options and if required, finance options are available.
If you are a single operator and just need some love and attention, please visit our walk-in location.
Either way, we’d love to talk to you.